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Track My Order

Track My Order

At Lockwoods Florists, we always strive to bring you the best service possible from the time you log onto our website, to when your flowers are delivered.

Here you will be able to track the status of your order at any time. To check the status of your recent order you must have your order number and login details to hand. This number can be found on the order confirmation email that you would have received after you place your order.

How our tracking service works

At each step of our order process, the status of your order is changed and updated. Our staff will confirm they have received your order and once it has been created, it will be scheduled for delivery.

If the recipient is not available to receive the flowers, the driver if appropriate, will leave it with either a neighbour or in a safe place, otherwise, they will return the flowers back to the shop. Our drivers will always leave a calling card detailing where the gift has been left or let your recipient know how to re-arrange a convenient time for delivery.

On returning from the delivery, your flower delivery status will be updated. We aim to ensure all our standard deliveries are marked as delivered by 6pm.

Track Your Order


1Order Received
2Order awaiting makeup
3Order scheduled for delivery
4Order delivered

*If your order date has passed and your flowers have not been delivered, please contact our customer service on 0114 273 7874 or email lockwoodsflowers@outlook.com.

If you are not redirected to your order information, please ensure you have entered the correct order number. If you need any further assistance, please contact our customer service representatives on lockwoodsflowers@outlook.com.

Looking For A Florist In Sheffield?

Deliver a smile to someone with Lockwoods Florists online flower shop. Whatever the occasion, whether it's a birthday, an anniversary or just a loving gesture, we have the perfect flower gift to send. Flowers can be delivered on the same day or with next day delivery.

At Lockwoods Florists we pride ourselves on quality, innovation and experience. We are a long established family run business who have been trading from the same location in Sheffield for over 40 years. All our staff are expertly trained to create all manor of floral designs from modern/contemporary to more traditional. Our quality is unrivaled, we have at least one fresh delivery of flowers and plants every day, as well as dutch flower wagons calling. Our buyer visits our local whole sellers every morning, this ensures we always have fresh stock and the largest selection of flowers and plants possible.